Shipping and payments

Shipping and delivery

The purchased products will be shipped by the Supplier to the address indicated by the Customer.

Product deliveries will take place on all working days. The couriers used do not make advance phone calls nor handle requests for shipments at specific times.

Approximately, without this implying any obligation for the Supplier and subject to product availability, as well as any force majeure events, the goods will be delivered to the courier within 3 days from the first working day following the date of receipt of the confirmed order, in case of payment by credit card, PayPal or cash on delivery to the courier.

With payment by Bank Transfer, the shipment will take place after the payment has been credited to the Supplier's current account.

Delivery times and relative costs depend on product availability, shipping method and chosen carrier.

With reference to shipments, delivery times and relative costs, the main conditions are listed below:

a- Express courier only for delivery in Italy, excluding islands: 36-48 hours on working days cost €12.20 VAT included up to €150.00 spend;

b- Express courier for Italian islands: 36-48 hours on working days cost €37.00 including VAT;

c- Express courier for delivery in Italy, excluding islands: 36-48 hours on working days with shipping cost included for orders over €150.00 spend;

d- Express courier for international deliveries: 3-5 working days cost €15.00.

Delivery times are approximate so the Supplier does not assume any responsibility for possible late delivery.

Parcels are adequately prepared and sealed with adhesive tape.

The Customer must verify that the packaging is intact, not damaged, wet or otherwise altered, including the sealing materials (adhesive tape or plastic straps).

Only after this verification, the Customer shall accept the delivery, after which no objection can be raised regarding the characteristics of the packaging delivered to them in relation to the order placed. If the parcel is found to be non-compliant with the above, according to the aforementioned procedures, the Customer must raise the objection directly with the carrier and notify the Supplier of the objection raised at vendite@odbmagneti.com.

Payment methods

Purchases made on the website www.odbmagneti.com can be paid using the following methods:

a- Credit card

b- Bank transfer at order. The Customer will receive an email with the exact amount to be paid and all the necessary data to make the transfer to the account of the Crédit Agricole institution in the name of ODB srl, IBAN IT52X0623050680000015032332, BIC code CRPPIT2PXXX. The requested amount will always and only be that relating to the products actually ordered and available. The Customer will send the bank transfer receipt by email to sales@odbmagneti.com. The dispatch of the goods takes place only after receipt of the credit.

c- Cash on delivery (only for Italy). It must be made directly to the courier upon delivery. Cash on delivery is subject to the following conditions: it must be made exclusively in cash - bank or cashier's checks are not accepted - directly to the courier at the time of delivery. The courier only accepts exact sums, corresponding to the amount of the order. The fulfillment of the order with cash on delivery will only take place at the time of the availability of all the goods present in the purchase order.