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Shipping and payments

Shipping and delivery

The purchased products will be shipped by the Supplier to the address indicated by the Customer.

Product deliveries will take place during all working days. The couriers used do not make preventive phone calls or handle requests for shipments at particular times.

Indicatively, without this implying any constraint for the Supplier and subject to the availability of the products, in addition to any causes of force majeure, the goods will be delivered to the courier within 3 days from the first working day following the date of receipt of the confirmed order, in the case of payment by credit card or payment by cash on delivery to the courier.

With payment by bank transfer, the shipment will take place after the payment has been credited to the C / C of the Supplier.

Delivery times and related costs depend on product availability, shipping methods and the chosen carrier.

With reference to shipments, delivery times and related costs, the main conditions are set out below:

a- Express courier only for delivery in Italy, excluding minor islands: 36-48 hours in working days cost: € 10 including VAT up to € 150 of expenditure.

b- Express courier for smaller Italian islands: 36-48 hours in working days cost: € 37 including VAT.

c- Express courier for delivery in Italy, excluding islands: 36-48 hours in working days, transport cost included for orders over € 150.

d- Normal courier for delivery in Italy for loads over 100 kg: 3-4 working days, cost to be communicated to the Customer.

Delivery times are indicative so the Supplier assumes no responsibility for any non-punctual delivery.

Packages are properly prepared and sealed with adhesive tape.

The Customer is required to verify that the packaging is intact, not damaged or wet or otherwise altered even in the sealing materials (adhesive tape or plastic straps).

Only after this verification will the Customer have to accept the delivery, after which he will not be able to make any objection about the characteristics of the packaging delivered to him, in relation to the order placed. In the event that the package does not comply with what is indicated above, according to the aforementioned methods, the Customer must raise the dispute directly to the carrier and communicate to the Supplier what is contested at sales@odbmagneti.com.

Payment methods

Purchases made on the website www.odbmagneti.com can be paid using the following methods:

a- Credit card

b- Bank transfer at order. The Customer will receive an e-mail with the exact amount to be paid and all the data necessary to make the transfer to the account of the Crédit Agricole institution in the name of ODB srl, IBAN IT52X0623050680000015032332, BIC code CRPPIT2PXXX. The amount requested will always and only be that relating to the products actually ordered and available. The Customer will send the receipt of the bank transfer by e-mail to sales@odbmagneti.com. The dispatch of the goods takes place only after receipt of the credit.

c- Cash on delivery (only for Italy). It must be made directly to the courier upon delivery. Cash on delivery is subject to the following conditions: it must be made exclusively in cash - bank or cashier's checks are not accepted - directly to the courier at the time of delivery. The courier only accepts exact sums, corresponding to the amount of the order. The fulfillment of the order with cash on delivery will only take place at the time of the availability of all the goods present in the purchase order.